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Dear partners and colleagues,

It is with great excitement that I share with you that the CMS Office of Burden Reduction and Health Informatics (OBRHI) is now the Office of Healthcare Experience and Interoperability (OHEI). The change reflects our agency's commitment to bringing to the forefront the voice and healthcare experiences of our customers.

Though our name has changed, we will continue to lead efforts to enhance an integrated healthcare delivery system that is informed by and responsive to patients, the healthcare workforce, and CMS program beneficiaries. We seek to work together with you to improve healthcare delivery, population health, and the wellbeing of the healthcare workforce through policy development, technology, and public engagement so as to enable an effective healthcare delivery system centered on the experience of our customers. We envision a healthcare system that functions seamlessly and equitably, delivering safe, high-quality care and improving overall health outcomes.

We look forward to joining with you in just four weeks for the "2024 CMS Optimizing Healthcare Delivery to Improve Patient Lives Conference"_!_ [ https://bit.ly/3YByE6K ]

Register now: CMS Optimizing Healthcare Delivery to Improve Patient Lives Conference [ https://bit.ly/3YByE6K ]

*REGISTER NOW* [ https://cvent.me/WVK17o ]


You can find a full list of all our confirmed speakers and topics, as well as register, here [ https://bit.ly/3YByE6K ].

We hope you’ll join us on *December 12, 2024, from 11:00 AM to 4:00 PM ET*.

Sincerely, 

*Stace Mandl*

Director
Office of Healthcare Experience and Interoperability (OHEI)
Centers for Medicare & Medicaid Services

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