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CMS Cloud
Weekly change newsletter 3/27/2025

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Each week, the CMS Cloud program provides a list of upcoming changes, maintenance windows, and updates to help customers build awareness and plan effectively and summarizes changes from the previous week.

This newsletter includes:

* Completed change summary for the week of 3/20/2025 [ #CC ]*
*
* 3/27/2025 - Shutdown/Decommission Legacy SMTP Auth servers [ #Decomm ]
* 3/28/2025 - Enterprise Confluence Maintenance [ #Confluence ]
* 3/29/2025 - Enterprise Testing Services Maintenance [ #Enterprisetesting ]
* 3/29/2025 - Restart Production and Non-Prod HEC Servers [ #HEC ]
* Enterprise Testing Services Notification [ #ALM ]

Completed change summary for the week of 3/20/2025

* 3/22/2025 - Restart Production and Non-Prod HEC Servers [ #HEC ]
* 3/22/2025 - DevOps Services Maintenance [ #Devops ]
* 3/26/2025 - Marketplace SSM patching - IMPL [ #Nonmarketplace ]
* 3/26/2025 - Non-Marketplace SSM patching - PROD [ #SSMPROD ]

 

To learn details about previous changes please go to the News and Updates [ https://cloud.cms.gov/News ] section on cloud.cms.gov. (Secure Access required)

For Patching and Gold Image release schedule please view :Patching and Gold Image Release Calendar - 2025 [ https://cloud.cms.gov/cms-cloud-patching-gold-image-calendar-new ]

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*3/27/2025 - Shutdown/Decommission Legacy SMTP Auth servers*

*Summary:*

This is to shutdown/decommission the two legacy SMTP servers that are no longer in use.

*Actions we are taking:*


* Shutdown the servers
* Wait for 7 days
* Terminate/decommission the servers.

*When is this happening?*

Start time: Thursday 3/27/2025 at 9:00 p.m. ET

End time: Thursday 4/10/2025 at 9:00 p.m. ET

*Who will be impacted?*

There is no expected impact to users. These are legacy SMTP AUTH servers that are no longer being used. 

*What is the impact? *

These servers will no longer be accessible. 

 

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3/28/2025 - Enterprise Confluence Maintenance

*Summary:*

Enterprise Confluence (https://confluenceent.cms.gov/) maintenance activity.

*Actions we are taking:*


* Remediate security findings

*When is this happening?*

Start Time: Friday 3/28/2025 at 8:30 p.m. ET
End Time: Friday 3/28/2025 at 9:00 p.m. ET

*Who will be impacted?*

All Enterprise Confluence Users

*What is the impact? *

Enterprise Confluence (https://confluenceent.cms.gov/)  production instance will be unavailable during the maintenance window outlined above.

*Questions:*

Please send an email to Agile Tools Support: AGILETOOLS@cms.hhs.gov

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*3/29/2025 - Enterprise Testing Services Maintenance*

*Summary:*

In order to keep up to date with the latest versions and security advisories, the CMS Hybrid Cloud team will be performing maintenance updates on Enterprise Testing tools.

*Actions we are taking:*


* Upgrade Selenium Box to v5.1.9 (Pending release)
* Update Selenium Box Hub and Executors with the latest Amazon Linux 2023 Gold Image for CMS Cloud

*When is this happening?*

Start time: Saturday 3/29/2025 at 9:00 a.m. ET

End time: Saturday 3/29/2025 at 11:59 a.m. ET

*Who will be impacted?*

All AWS Commercial and GovCloud customers of Selenium Box.

*What is the impact? *

Customers should expect downtime for the service as instances are restarted within the maintenance window.

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*3/29/2025 - Restart Production and Non-Prod HEC Servers*

*Summary:*

In order to keep the environment performing well, the CMS Hybrid Cloud team will conduct maintenance on the Cloud instances of the Http Event Collector (HEC) infrastructure every Saturday, starting March 8th from 10 AM to 11:30 PM through May 31st. 

*Actions we are taking:*


* Restart Production and Non-Prod HEC Services 

*When is this happening?*

Start Time: Saturday, 3/29/2025 at 10:00 a.m. ET 

End Time: Saturday, 3/29/2025 at 11:30 p.m. ET 

Restarts will be every Saturday from 10:00 am ET through 11:30 PM ET until the End date/time.

*Who will be impacted?*

There is no expected impact to users.

*What is the impact?*

Restart Production and Non-Prod HEC Services - There is no anticipated downtime or impacts to the logging ingest process.

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*_Enterprise Testing Services Notification_*

Application Lifecycle Management (ALM) is upgrading the Quality Center (QC) tool from Version 12 to Version 17. The upgrade and cutover process will begin in *April 2025,* with fully automated, application-by-application data migration with no impacts to existing data on the legacy server. A Product Owner (PO) from the Enterprise Testing Services (ETS) team will reach out to Application Development Organizations (ADOs) to discuss individualized scheduling. 

*No action is needed at this time. If your ADO is affected by this migration, you will be contacted by the ETS team PO beginning in April to review your schedule and plan your individual migration.* If you have questions about the ALM upgrade, please contact your assigned Hosting Coordinator.

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Need help? We are here to support you.

If you have any questions, don't hesitate to reach out to your assigned Hosting Coordinator. CMS IT Support can be reached via cloudsupport@cms.hhs.gov, <cloudsupport@cms.hhs.gov> or call (800) 562-1963, and is documented here at Support Page [ https://cloud.cms.gov/cms-cloud-get-help ] on cloud.cms.gov [ http://cloud.cms.gov/ ].

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Office of Information Technology






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