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Coverage to Care: News and Updates

Volume #4; December 2024






The Coverage to Care (C2C) initiative, developed by the Centers for Medicare & Medicaid Services, helps individuals understand their health coverage and access the primary care and preventive services right for them. Stay informed with the latest news and updates on how C2C continues to connect people to important resources and information.

In addition to regular C2C updates we want to use this edition to highlight how to use C2C after Open Enrollment (OE). C2C resources provide critical information to assist consumers with the next steps after enrolling or changing their plan. Some key materials to review after the enrollment period include the Enrollment Toolkit [ https://www.cms.gov/files/document/c2c-enrollment-toolkit-2021.pdf ], Roadmap to Better Care [ https://www.cms.gov/files/document/roadmap-better-care-english.pdf-0 ], 5 Ways to Make the Most of Your Health Coverage [ https://www.cms.gov/about-cms/agency-information/omh/downloads/5-ways-to-make-the-most-of-your-coverage.pdf ], My Health Coverage at-a-Glance [ https://www.cms.gov/About-CMS/Agency-Information/OMH/Downloads/MyHealthCoverage.pdf ], and Manage Your Health Care Costs [ https://www.cms.gov/about-cms/agency-information/omh/downloads/c2c-manage-your-healthcare-costs-508.pdf ].

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*New C2C Resources*

Check out the latest C2C resources helping consumers understand their coverage and the preventive services available. These resources also help partners and providers serve individuals in their community:


* Telehealth: What to Know for Your Family [ https://www.cms.gov/files/document/c2c-telehealth-patient-toolkitenglish.pdf ] – Learn about the types of care available through telehealth and how you and your family can use this technology for quality care. This resource was updated in September to include broader and more concise language.
* Telehealth for Providers: What You Need to Know [ https://www.cms.gov/files/document/telehealth-toolkit-providers.pdf ] – Discover useful information for health care providers about telehealth including how to get started, billing considerations for Medicare and Medicaid, when to use telehealth, and more. This resource was also revised in September to be more evergreen following the end of the COVID-19 PHE and conclusion of Medicaid Unwinding in most states.
* College Students Preventive Services Flyer [ https://www.cms.gov/files/document/prevention-factsheet-college-students.pdf ] and View Your Path to Better Student Health Poster [ https://www.cms.gov/files/document/path-better-college-student-health-2024.pdf ] now available in eight additional languages (Arabic, Chinese, Haitian Creole, Korean, Russian, Spanish, Ukrainian, Vietnamese) on the C2C site. Download the translations from the Get Preventive Care [ https://www.cms.gov/priorities/health-equity/c2c/get-preventive-care ], Resources for Partners and Providers [ https://www.cms.gov/priorities/health-equity/c2c/resources-partners-and-providers ], and View All Resources [ https://www.cms.gov/priorities/health-equity/c2c/view-all-resources ] webpages.





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*More CMS OMH Updates*

* *2024 MRGP awardees *– For the first time CMS awarded six researchers at minority-serving institutions funding to support their health equity research projects that examine and address public health disparities in underserved populations. You can learn more about each awardee and their respective projects on the MRGP site [ https://www.cms.gov/priorities/health-equity/grants-awards/minority-research ].
* *Palo Alto College*
* *Research Foundation CUNY on behalf of Lehman College*
* *San Diego State University Foundation*
* *North Carolina Agricultural and Technical State University*
* *Research Foundation of the State University of New York*
* *Fayetteville State University*

* The *Health Equity Data Access Program* (HEDAP) grant gives researchers three years of funding to access restricted data from the CMS Virtual Research Data Center to support their health research. Check out the new HEDAP informational flyer [ https://www.cms.gov/files/document/hedap-informational-flyer.pdf ] and FAQs document [ https://www.cms.gov/files/document/hedap-grant-faqs.pdf ] to learn more.
* 2025 Enrollment Is Here! Don’t forget to utilize C2C resources when choosing a health plan and to get the most out of your coverage.
* OE for Marketplace*® *insurance: the last day to enroll in or change Marketplace health plans for the year is January 15, 2025. Visit HC.gov [ https://www.healthcare.gov/quick-guide/ ] for more information.
* OE for Medicare: the last day to join a Medicare health or drug plan is December 7. Visit Medicare.gov [ https://www.medicare.gov/basics/get-started-with-medicare/get-more-coverage/joining-a-plan ] for more information. __

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*Partner Spotlight*

Coverage to Care booth and table at a partner event.

C2C relies on trusted community partners. We are excited to spotlight different partners that are educating their community about how to get the most out of their coverage with C2C. Our collaboration with Eastside Community Network [ https://www.ecn-detroit.org/ ] (ECN) helped us reach residents living on Detroit’s east side. In 2023 ECN distributed C2C materials at their Women and Youth/AIDS Testing Day Health Fair, Show Me Money Day event, and Juneteenth Family Fest.

Spotlighted in the C2C tour highlights video [ https://www.youtube.com/watch?v=YscAE_uAxXI ], ECN describes the impact of C2C in their community and how the tools help their community members reach their health goals.

"“When I see programs like Coverage to Care come into our community and really give people the tools and resources they need to navigate these systems and get what they need, it’s unreal for me. Because if people have the tools to get what they need to reach their health care goals, to make sure their family is healthy, then that’s one step closer to the world that we all really want to live in.” –" "Nayomi Cawthorne, Director of Stoudamire Wellness Hub"



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*Stay in Touch*

Getting involved with C2C is simple and is vital to help people make the most of their coverage and access preventive services. Here is how you can help your community go from coverage to care.


* Email coveragetocare@cms.hhs.gov to ask questions or learn about C2C.
* Use the partner toolkit [ https://www.cms.gov/files/document/c2c-partner-toolkitenglish.pdf ] to spread the word about C2C.
* Share C2C resources [ https://www.cms.gov/priorities/health-equity/c2c/view-all-resources ] in churches, clinics, health systems, and community settings.
* Plan an educational in-person or virtual event featuring C2C resources.
* Give a community presentation [ https://www.cms.gov/files/document/c2c-community-presentation-slide-deck.pptx ] about C2C.
* Subscribe [ https://public.govdelivery.com/accounts/USCMS/subscriber/new?topic_id=USCMS_610 ] to the C2C listserv.
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