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CMS Cloud
Weekly change newsletter 1/9/2025

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Each week, the CMS Cloud program provides a list of upcoming changes, maintenance windows, and updates to help customers build awareness and plan effectively and summarizes changes from the previous week.

This newsletter includes:

* Completed change summary for the week of 1/2/2025 [ #CC ]
* Reminder - Open Enrollment (OE12) - Moratorium [ #OE12 ]

Completed change summary for the week of 1/2/2025

* 1/5/2025 - Stop Indexer Scheduled for AWS Maintenance - PROD [ #NMSSM ]
* 1/5/2025 - Restart Production HEC Servers [ #Splunk ]
* 1/7/2025 - Update Patch Baseline with RHEL9 and Maintenance Window Non Marketplace via CloudFormation Stacks [ https://jiraent.cms.gov/browse/ITC-4525 ]

To learn details about previous changes please go to the News and Updates [ https://cloud.cms.gov/News ] section on cloud.cms.gov. (Secure Access required)

For Patching and Gold Image release schedule please view :Patching and Gold Image Release Calendar - 2025 [ https://confluenceent.cms.gov/display/COC/Patching+and+Gold+Image+Release+Calendar+-+2025 ]

 

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Need help? We are here to support you.

If you have any questions, don't hesitate to reach out to your assigned Hosting Coordinator. CMS IT Support can be reached via cloudsupport@cms.hhs.gov, <cloudsupport@cms.hhs.gov> or call (800) 562-1963, and is documented here at Support Page [ https://cloud.cms.gov/cms-cloud-get-help ] on cloud.cms.gov [ http://cloud.cms.gov/ ].

*Reminder - Open Enrollment (OE12) - Moratorium*

*Summary*

To help ensure that we maintain good system performance and stability during CMS Healthcare Open Enrollment, an annual Moratorium period has been established to shift the scheduling of production system changes into a designated weekly maintenance windows which occurs on most Sundays.

*KEY DATES*: (click to download the OE12 schedule and key dates pdf file [ https://content.govdelivery.com/attachments/USCMS/2024/09/25/file_attachments/3010280/OE%2012%20Moratorium.pdf ])

Start time: Tuesday, October 1, 2024 at 12:00 a.m. ET

End time: Thursday, January 16, 2025 at 5:00 a.m. ET

*January 11, 12* –* Embargo Weekend:*

No planned down-time – all Marketplace systems should be available No infrastructure changes should be implemented All the Security Scans should be paused 1/13/25, 8:00 PM – 1/16/25, 8:00 PM

*Who will be impacted?*

Any Hybrid Cloud IT Operations team planning to make a change to a system supporting the CMS Healthcare Marketplace either directly or indirectly.  



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