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Centers for Medicare & Medicaid Services
*Dear CMS Customers,*
*IDM Notification Summary*
*System Impacted:*
CMS IDM
*Environment:*
*PROD*
*Business Impact:*
IDM System Maintenance
*Outage (Yes/No/Partial):*
*Yes*
*Scheduled Start Time:*
20:00 ET on Saturday 15 March 2025
*Scheduled End Time:*
04:00 ET on Sunday 16 March 2025
**Technical Impact:**
Starting at 20:00 ET, there will be an outage of the IDM Home page, as well as all IDM HUB API services, in the *PROD *environment for up to 8 hours.
*Release Number:*
IDM_2025.11.1.148 (MGGD-52927)
*Release Date:*
03/15/2025 20:00 ET
*Details:*
During this maintenance window the IDM team will be performing infrastructure updates that require system downtime. No change to existing services is taking place as a result of this work.
As noted above, there will be an outage of the IDM Home page, as well as all IDM HUB API services, in the *PROD *environment for up to 8 hours starting at 20:00 ET on 3/15/2025.
IDM Okta authentication (login) services will not be impacted and will remain operational during the maintenance window, however, any application that uses IDM HUB API services from the IDM *PROD *environment (for example: Role Request, RIDP, AuthZ, or Okta Proxy services) will be impacted.
For more information, please reach out to the IDM team directly via email (idmquestions@cms).
*General IDM system
**information*
For more information related to services hosted in IDM refer to the confluence link below:
https://confluenceent.cms.gov/pages/viewpage.action?pageId=177345583
*Support*
If assistance is needed related to this, or other CMS services, please reach out to your application's Tier 1 Help Desk [ https://www.cms.gov/research-statistics-data-and-systems/cms-information-technology/enterpriseidentitymanagement/help-desk-support ].
Centers for Medicare & Medicaid Services (CMS) has sent this update. To contact Centers for Medicare & Medicaid Services (CMS) go to our *contact us [ http://www.cms.gov/About-CMS/Agency-Information/ContactCMS/index.html ] *page.
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