Vivinavi

IDM Notification: Planned PROD environment maintenance (Sat 15 March 8pm to Sun 16 March 4am ET)

Centers for Medicare & Medicaid Services

*Dear CMS Customers,*

*IDM Notification Summary*



*System Impacted:*



CMS IDM



*Environment:*



*PROD*



*Business Impact:*



IDM System Maintenance



*Outage (Yes/No/Partial):*



*Yes*



*Scheduled Start Time:*

20:00 ET on Saturday 15 March 2025

*Scheduled End Time:*



04:00 ET on Sunday 16 March 2025



**Technical Impact:**



Starting at 20:00 ET, there will be an outage of the IDM Home page, as well as all IDM HUB API services, in the *PROD *environment for up to 8 hours.  



*Release Number:*



IDM_2025.11.1.148 (MGGD-52927)



*Release Date:*



03/15/2025 20:00 ET



*Details:*



During this maintenance window the IDM team will be performing infrastructure updates that require system downtime.  No change to existing services is taking place as a result of this work.
 
As noted above, there will be an outage of the IDM Home page, as well as all IDM HUB API services, in the *PROD *environment for up to 8 hours starting at 20:00 ET on 3/15/2025.
 
IDM Okta authentication (login) services will not be impacted and will remain operational during the maintenance window, however, any application that uses IDM HUB API services from the IDM *PROD *environment (for example: Role Request, RIDP, AuthZ, or Okta Proxy services) will be impacted.
 
For more information, please reach out to the IDM team directly via email (idmquestions@cms).



*General IDM system
**information*



For more information related to services hosted in IDM refer to the confluence link below:
 
https://confluenceent.cms.gov/pages/viewpage.action?pageId=177345583



*Support*



If assistance is needed related to this, or other CMS services, please reach out to your application's Tier 1 Help Desk [ https://www.cms.gov/research-statistics-data-and-systems/cms-information-technology/enterpriseidentitymanagement/help-desk-support ].



 

Centers for Medicare & Medicaid Services (CMS) has sent this update. To contact Centers for Medicare & Medicaid Services (CMS) go to our *contact us [ http://www.cms.gov/About-CMS/Agency-Information/ContactCMS/index.html ] *page.

 

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