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Centers for Medicare & Medicaid Services
*Dear CMS Customers,*
*IDM Notification Summary*
*System Impacted:*
CMS IDM
*Environment:*
*TEST *(used by some applications' *DEV* environments)
*Business Impact:*
IDM System Maintenance
*Outage (Yes/No/Partial):*
*Yes*
*Scheduled Start Time:*
18:00 ET on Thursday 27 February 2025
*Scheduled End Time:*
23:59 ET on Thursday 27 February 2025
**Technical Impact:**
Starting at 18:00 ET, there will be an outage of the IDM Home page, as well as all IDM HUB API services, in the *TEST* environment for up to 6 hours (18:00 to 23:59 ET).
*Release Number:*
IDM_2025.9.2.147
*Release Date:*
02/27/2025 18:00 ET
*Details:*
During this maintenance window the IDM team will be performing infrastructure updates that require system downtime. No change to existing services is taking place as a result of this work.
As noted above, there will be an outage of the IDM Home page, as well as all IDM HUB API services, in the *TEST* environment for up to 6 hours starting at 18:00 ET on 2/27/2025.
IDM Okta authentication (login) services will not be impacted and will remain operational during the maintenance window, however, any application that uses IDM HUB API services from the IDM *TEST* environment (for example: Role Request, RIDP, AuthZ, or Okta Proxy services) will be impacted.
For more information, please reach out to the IDM team directly via email (idmquestions@cms).
*General IDM system
**information*
For more information related to services hosted in IDM refer to the confluence link below:
https://confluenceent.cms.gov/pages/viewpage.action?pageId=177345583
*Support*
If assistance is needed related to this, or other CMS services, please reach out to your application's Tier 1 Help Desk [ https://www.cms.gov/research-statistics-data-and-systems/cms-information-technology/enterpriseidentitymanagement/help-desk-support ].
Centers for Medicare & Medicaid Services (CMS) has sent this update. To contact Centers for Medicare & Medicaid Services (CMS) go to our *contact us [ http://www.cms.gov/About-CMS/Agency-Information/ContactCMS/index.html ] *page.
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This service is provided to you at no charge by Centers for Medicare & Medicaid Services (CMS) [ http://www.cms.gov ].
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