Vivinavi : Washington DC : (United States) Washington DC

Centers for Medicare & Medicaid Services

*Dear CMS Customers,*

*IDM Notification Summary*



*System Impacted:*



CMS IDM



*Environment:*



*PROD*



*Business Impact:*



IDM System Maintenance



*Outage (Yes/No/Partial):*



*Yes*



*Scheduled Start Time:*

17:00 ET on Tuesday 4 March 2025

*Scheduled End Time:*



21:00 ET on Tuesday 4 March 2025



**Technical Impact:**



Starting around 17:00 ET, IDM role request and approval services, in the PROD environment, will be unavailable for up to 30 minutes (17:00 to 17:30 ET).



*Release Number:*



IDM_2025.10.2.147 (MGGD-53022)



*Release Date:*



03/04/2025 17:00 ET



*Details:*



During this maintenance window the IDM team will be performing an application update that requires partial system downtime.  No change to existing services is taking place as a result of this work.
 
As noted above, IDM role request and approval services, in the *PROD* environment, will be unavailable for up to 30 minutes starting around 17:00 ET.  The IDM Home page, as well as IDM RIDP and IDM Okta authentication services, will not be impacted and will remain available throughout this maintenance.

For more information, please reach out to the IDM team directly via email (idmquestions@cms).



*General IDM system
**information*



For more information related to services hosted in IDM refer to the confluence link below:
 
https://confluenceent.cms.gov/pages/viewpage.action?pageId=177345583



*Support*



If assistance is needed related to this, or other CMS services, please reach out to your application's Tier 1 Help Desk [ https://www.cms.gov/research-statistics-data-and-systems/cms-information-technology/enterpriseidentitymanagement/help-desk-support ].



 

Centers for Medicare & Medicaid Services (CMS) has sent this update. To contact Centers for Medicare & Medicaid Services (CMS) go to our *contact us [ http://www.cms.gov/About-CMS/Agency-Information/ContactCMS/index.html ] *page.

 

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