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CMS Cloud
Weekly change newsletter 11/14/2024 -Update

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Each week, the CMS Cloud program provides a list of upcoming changes, maintenance windows, and updates to help customers build awareness and plan effectively and summarizes changes from the previous week.

This newsletter includes:

* Completed change summary for the week of 11/07/2024 [ #CC ]
*

11/15/2024 - CMS Cloud Monthly Gold Image Release [ #GI ]


* 11/15/2024 - Enterprise Confluence Update [ #Confluence ]
* 11/17/2024 - Recycle Tivoli Workload Scheduler (TWS) Services - PROD [ #TWS ]
*

11/17/2024 - Apply WSUS group policy for Domain Controller [ #WSUS ]


*

11/17/2024 - Enterprise JIRA Maintenance [ #Jira ]


* 11/17/2024 - Splunk HTTP Event Collector (HEC) maintenance  [ #Splunk ]
* Reminder - Open Enrollment (OE12) - Moratorium [ #OE12 ]

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Completed change summary for the week of 11/07/2024

* 11/10/2024 - Splunk ITSI Modify limits.conf configuration  [ https://cloud.cms.gov/News ]
* 11/10/2024 - VPC Peering TWS SBX v4 to TWS PROD v3 (rescheduled) [ https://cloud.cms.gov/News ]
* 11/10/2024 - VPC Peering TWS SBX v4 to TWS IMPL v3 (rescheduled) [ https://cloud.cms.gov/News ]

  To learn details about previous changes please go to the News and Updates [ https://cloud.cms.gov/News ] section on cloud.cms.gov. (Secure Access required)

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*11/15/2024 - CMS Cloud Monthly Gold Image Release*

*Summary*


* Updated CMS Cloud Gold Images will be released for consumption. 
* Information about all of the CMS Cloud Gold Images can be found on cloud.cms.gov [ https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.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.kwLuFA9Qgz1MigyedtMV5IufelPT5RhGHBNHrzeKKb8/s/1449647491/br/146943392039-l ]. 
* Release notes and image details [ https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMjA5MzAuNjQ0NjY1OTEiLCJ1cmwiOiJodHRwczovL2xua3MuZ2QvbC9leUpoYkdjaU9pSklVekkxTmlKOS5leUppZFd4c1pYUnBibDlzYVc1clgybGtJam94TURVc0luVnlhU0k2SW1Kd01qcGpiR2xqYXlJc0ltSjFiR3hsZEdsdVgybGtJam9pTWpBeU1qQTJNalF1TlRrNE5UUTVOakVpTENKMWNtd2lPaUpvZEhSd2N6b3ZMMk5zYjNWa0xtTnRjeTVuYjNZdlkyMXpMV05zYjNWa0xXZHZiR1F0YVcxaFoyVnpJbjAuZXNkY2tYVWhWcjdRYl9ja1dkZ1IxOTJwSGpjOWN3T1V1eUNzVnVpZ2pOMC9zLzE0NDk2NDc0OTEvYnIvMTMzNTU1NTc3NDYwLWwifQ.yyy3f5YbzkfTe8qgqMhWEssKpFIIC1hxJ1IVvFTMd6Y/s/1449647491/br/144983140492-l ]
* Access and Usage instructions [ https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMjA5MzAuNjQ0NjY1OTEiLCJ1cmwiOiJodHRwczovL2xua3MuZ2QvbC9leUpoYkdjaU9pSklVekkxTmlKOS5leUppZFd4c1pYUnBibDlzYVc1clgybGtJam94TURZc0luVnlhU0k2SW1Kd01qcGpiR2xqYXlJc0ltSjFiR3hsZEdsdVgybGtJam9pTWpBeU1qQTJNalF1TlRrNE5UUTVOakVpTENKMWNtd2lPaUpvZEhSd2N6b3ZMMk5zYjNWa0xtTnRjeTVuYjNZdmFXNTBjbTh0WjI5c1pDMXBiV0ZuWlNOamRYSnlaVzUwTFdkdmJHUXRhVzFoWjJWekluMC5Sd1VmSV9vR3VVdjFTRS1ka0FrUmJPazU2YVBxNF8td2FnQlVEbzFPWVFNL3MvMTQ0OTY0NzQ5MS9ici8xMzM1NTU1Nzc0NjAtbCJ9.pqmUNelvQL2-ScY4YFZs9P33JcITTE41uGd48EtmGEY/s/1449647491/br/144983140492-l ]

*When will this happen:*

For 2024, Gold Images are released on Friday following patch Tuesday.

(Upon completion, customers should realize decreased costs; This change will provide increased security.)

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11/15/2024 - Enterprise Confluence Update

*Summary*

Enterprise Confluence (https://confluenceent.cms.gov/) maintenance activity on Friday, November 15th, 2024 beginning at 08:00 p.m. ET.

*Actions we are taking*


* Upgrade Enterprise Confluence to the latest LTS version

*When is this happening?*

Start Time: Friday, 11/15/2024 at 08:00 p.m. ET
End Time: Saturday, 11/15/2024 at 1:00 a.m. ET

*Who will be impacted?*

All Enterprise Confluence Customers

*What is the impact? *

Enterprise Confluence (https://confluenceent.cms.gov/) production instance will remain online during the update and should not experience a service interruption.

*Questions:*

Please send an email to Agile Tools Support: AGILETOOLS@cms.hhs.gov

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11/17/2024 - Recycle Tivoli Workload Scheduler (TWS) Services - PROD

*Summary*

TWS runs best when services are recycled and instances are rebooted periodically. This maintenance activity is designed to refresh TWS production so it continues to run well during Marketplace Open Enrollment.

*Actions we are taking*

Recycle of TWS application and instances with no configuration change.

*When is this happening?*

Start Time: Sunday, 11/17/2024 at 12:00 a.m. ET
End Time: Sunday, 11/17/2024 at 2:00 a.m. ET

*Who will be impacted?*

All TWS Application Customers.

*What is the impact? *

The Tivoli Workload Scheduler application (TWS) will be unavailable to ADO users during this period.

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11/17/2024 - Apply WSUS group policy for Domain Controller

*Summary*

The CMS Cloud team will perform maintenance on a single Domain Controller as a way to confirm a fix for some undesirable patching behavior that is occurring. Once the fix has been confirmed a future change will be established to address all remaining controllers.

*Actions we are taking*

Apply a group policy setting to a single Domain Controller (DC) on Sunday, November 17th, 2024.

*When is this happening?*

Start Time: Sunday, 11/17/2024 at 12:00 a.m. ET
End Time: Sunday, 11/17/2024 at 2:00 a.m. ET

*Who will be impacted?*

Customers will not be impacted by this change. 

*What is the impact? *

The DC will not move to a new OU within AD, it will be assigned to a different group within the WSUS policy. No server reboots or service interruptions will occur.

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11/17/2024 - Enterprise JIRA Maintenance

*Summary*

Enterprise JIRA (https://jiraent.cms.gov [ https://jiraent.cms.gov/ ]) maintenance activity to address a security vulnerability on Sunday, November 17th, 2024 beginning at 05:00 a.m. ET.

*Actions we are taking*

Upgrade Enterprise Jira to the latest version

*When is this happening?*

Start Time: Sunday, 11/17/2024 at 05:00 a.m. ET
End Time: Sunday, 11/17/2024 at 12:00 p.m. ET

*Who will be impacted?*

All Enterprise JIRA Customers.

*What is the impact? *

Enterprise JIRA (https://jiraent.cms.gov/) production instance will be unavailable during the maintenance window outlined above.

*Support / Questions:*

During the maintenance window, please send an email for any urgent requests/issues.


* CMS Cloud Support: CLOUDSUPPORT@cms.hhs.gov
* Agile Tools Support: AGILETOOLS@cms.hhs.gov

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11/17/2024 - Splunk HTTP Event Collector (HEC) maintenance 

*Summary*

In order to keep the logging environment up to date and performing well, the CMS Cloud team will conduct maintenance on the Cloud instances of the Http Event Collector (HEC) infrastructure this Sunday November, 17.

*Actions we are taking*


* Restart Production HEC Servers 
* Relaunch Production HEC Servers (This will prepare the instances to support the Queue Tuning)
* Implement Queue Tuning on HEC Cluster

*When is this happening?*

Start Time: Sunday, 11/17/2024 at 9:00 a.m. ET
End Time: Sunday, 11/17/2024 at 12:00 p.m. ET

*Who will be impacted?*

Customers will not be impacted by this change. 

*What is the impact? *

The old HEC instances will be replaced and restarted in batches. There should be no downtime or data loss experienced during the upgrade.

*Benefits of the change *

The HEC forwarders will be able to support the increased size of the Persistent Queue which will improve performance.

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*Reminder - Open Enrollment (OE12) - Moratorium*

*Summary*

To help ensure that we maintain good system performance and stability during CMS Healthcare Open Enrollment, an annual Moratorium period has been established to shift the scheduling of production system changes into a designated weekly maintenance windows which occurs on most Sundays.

*KEY DATES*: (click to download the OE12 schedule and key dates pdf file [ https://content.govdelivery.com/attachments/USCMS/2024/09/25/file_attachments/3010280/OE%2012%20Moratorium.pdf ])

Start time: Tuesday, October 1, 2024 at 12:00 a.m. ET

End time: Thursday, January 16, 2025 at 5:00 a.m. ET

*Maintenance Windows: *Sunday 12:00 a.m. ET – 12:00 p.m. ET **


* November 3, 10, 17, 24 
* December 1, 8, 22, 29 

*Who will be impacted?*

Any Hybrid Cloud IT Operations team planning to make a change to a system supporting the CMS Healthcare Marketplace either directly or indirectly.  

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Need help? We are here to support you.

If you have any questions, don't hesitate to reach out to your assigned Hosting Coordinator. CMS IT Support can be reached via cloudsupport@cms.hhs.gov, <cloudsupport@cms.hhs.gov> or call (800) 562-1963, and is documented here at Support Page [ https://cloud.cms.gov/cms-cloud-get-help ] on cloud.cms.gov [ http://cloud.cms.gov/ ].



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