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Helpful resources for assisting consumers



Health Insurance Marketplace

August 14, 2024

Check Out This Library of Assister Webinars

Did you know The Centers for Medicare & Medicaid Services (CMS) hosts webinars throughout the year for Marketplace assisters? If you missed any of these webinars, or attended and want a refresher, the presentations are available for you to view and download! In order to view these presentations, assisters will need a REGTAP account. For complete instructions on how to create a REGTAP account, click here [ https://content.govdelivery.com/landing_pages/46044/315d75855de61a4dd08982899adf603b ].

View Library of Webinar Slides deck [ https://regtap.cms.gov/assisterwebinarresources.php ]

These presentations provide an overview of new and revised Marketplace policies and operations that impact assisters and best practices for helping consumers in your community, including discussions on important topics such as:


* Assisting underserved communities;
* Special Enrollment Periods;
* Complex case scenarios;
* Resolving data matching issues;
* And more.

Additionally, the 2024 Marketplace Assister Webinar Series continues through November 20, 2024. Sessions will be held, as scheduled, on *Wednesdays from 2:00 p.m. – 3:00 p.m. E.T.*  Any changes to the schedule and presentation topics will be announced.

Register Here for Assister Webinars [ https://regtap.cms.gov/reg_events_view.php?class=639 ]

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*"Have questions? "*"Certified Application Counselors (CACs) should contact the CAC mailbox at CACQuestions@cms.hhs.gov, EAPs should contact ""EAPQuestions@cms.hhs.gov" <EAPQuestions@cms.hhs.gov>"_,_ and Navigators should reach out to their Project Officer."




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