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IDM Notification: Experian Remote Identity Proofing (RIDP) service impact (Thu Dec 4, 2025) - resolved

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CMS IDM Customers,

At approximately 2:25 PM ET on Thursday, 12/4/2025, the Experian Remote Identity Proofing (RIDP) service was restored.
 
If you have questions related to this notice, contact the IDM Team (idmquestions@cms); If support is needed related to this, or other CMS services, please reach out to your application's Tier 1 Help Desk [ https://identity.cms.gov/store/helpdesks ].

 

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This service is provided to you at no charge by Centers for Medicare & Medicaid Services (CMS) [ http://www.cms.gov ].

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